Services Unavailable

Incident Report for Digital Channels Service

Resolved

This incident has been resolved.

Posted Jun 25, 2021 - 12:35 SAST

Investigating

All our digital banking services are temporarily down. Please bear with us, we are attending to the issue and we'll inform you when we are up and running again. You can still transact via ATMs, branches and point-of-sale machines. We apologise for any inconvenience.

Posted Jun 25, 2021 - 11:30 SAST

This incident affected: Express Online Banking (Payments, CashSend and CashSend Plus, IIP: Immediate Interbank Payment, Buy Prepaid Data and Airtime, Buy Prepaid Electricity, Absa Rewards, Verification message - 2FA_SureCheck, Play Lotto), Absa Online Banking - Full Service (Payments, IIP: Immediate Interbank Payment, Buy Prepaid Data and Airtime, Buy Prepaid Electricity, Absa Rewards, Verification message - 2FA_SureCheck, Western Union/SWIFT/Currency Investment Accounts, CashSend and CashSend Plus, Play Lotto), Absa Banking App (App Login, Payments, CashSend and CashSend Plus, IIP: Immediate Interbank Payment, Buy Airtime and Data, Buy Electricity, Play Lotto, Absa Rewards, Verification message - 2FA_SureCheck, Western Union/SWIFT/Currency Investment Accounts), Cellphone Banking (USSD) (Login, Buy Prepaid Data and Airtime, Buy Prepaid Electricity, Absa Rewards, CashSend, Play Lotto), and Payments, Buy Prepaid Data and Airtime, Buy Prepaid Electricity, Absa Rewards, Mini Credit Report.